PinnedEd BernackiWhen Do You Make Time to Think?Thinking is crucial in business to solve problems, develop new strategies, deal with customers, and manage staff issues. Thinking is…Apr 22, 2021Apr 22, 2021
Ed BernackiProvoking Great Ideas — PO, using deliberate provocations to push your thinking in new directionsThey say that drastic times call for drastic measures. When it rains, it really does pour. Your back is against the wall. A customer says…Apr 22, 2021Apr 22, 2021
Ed BernackiIs Your Business’ Glass ‘Half Full’ or ‘Half Empty’?I stood in front of an employee at a service business recently and expressed my total frustration over how bland the service was. It was…Apr 22, 2021Apr 22, 2021